Tuesday, September 13, 2011

Bridge Mode on the Timer Warner DOCSIS Broadband Extreme UBEE router

As the title suggests, I have recently switched internet providers to Time Warner and received their new DOCSIS wireless router manufactured by UBEE.   In its out of the box experience, this router will try to be your; A) Modem B) Router C) Wireless Access Point D) Firewall.

TW gives you a "user" account on the device to configure various end-user options.  Network security has been a hobby of mine for many decades and the thought of having a network device that someone else has admin and having access to my private subnet is not tolerable ;)

To disable all of the functionality of the UBEE modem/router and use your own equipment you need to do two things:

  • Disable the Wireless
    • http://192.168.0.1
    • user: user  password: user
    • Navigate To: Wireless -> Primary Network
    • Primary Network = Disable
  • Put the device into Bridge Mode (Hidden Menu)
    • http://192.168.0.1/TlModeChange.asp  ** Please note, others below have been seeing different IP addresses depending on what area you are in such as http://192.168.100.1/TlModeChange.asp
    • user: user  password: user
    • Tools - Operation Mode
    • Select "Bridge mode"
    • click "Apply"
    • Enjoy - The UBEE device will now have a 192.168.100.1 IP address and be out of your way.
  • ** From an Anonymous Source below:
    • The hidden menu has a "secret" admin username and password. The username is the last 8 digits of the Ubee's mac address, and the password is c0nf1gur3m3
    • So log out of the user account and log back in using the master password. Be careful what you do in that mode!


44 comments:

  1. Big help on bridge mode...thank you.

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  2. try this link, guys---by jian chen


    http://192.168.100.1/TlModeChange.asp

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  3. Thanks... Very helpful info...

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  4. would you recommend using the modem as router after applying the changes above?

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    Replies
    1. If you enabled Bridge mode as stated, the Ubee device will no longer route packets. It will only act as a modem connecting the device you plug into the back to their neighborhood backhaul for internet.

      Obviously Time Warner will intercept and route packets destined for the Internet, but they will not be able to see any of your PC<->PC traffic inside your house.

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    2. It depends on which alternative router you have. After setting the new modem up I found that the internal router was slower than my existing router. OTOH, test the new internal router against your current (previous) side-by-side router. It IS a Series-N, but not one of the best by any means.

      tomunc

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  5. I believe Time Warner keeps reverting back the settings on the device for me.

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    1. In the 6 months I have had service they never have done that to me, however, I remember reading that a few TimeWarner offices have done that to folks.

      TW is very aggressive with customer retentions, so I would suggest calling up their support number and get them to configure Bridge mode (and keep it) for you. It may cause a lot of headache sitting on the phone with them navigating their support-tiers to get it, but at least it would be "official".

      * As a side note to show how cool/uncool some offices can be: The local office I have in Charlotte surprised me once as I got a call on a Saturday at home from an actual network engineer warning me of activity on my internet that was potentially violating their ToS and was making noise with their executives deciding what to do about it. He personally didnt agree with them making a big deal out of it so he was being very nice in giving me an opportunity to stop it quick. Needless to say I was very grateful and then stopped offering an AP as an open hotspot that day.

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    2. Alfredo:

      Change the Password.

      tomunc

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  6. This is exactly what I needed and it worked perfectly. Thank you!

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  7. I cannot get into the hidden bridge mode setting any reason for this?

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    Replies
    1. I have heard different regions of Time Warner can setup their Ubee devices differently. This method may not work in all areas.

      It works for me on the Carolinas

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  8. Does anyone know why when I have the ubee in bridge mode with my linksys e3000 attached, when I ping other local computers i'm getting back an external address like othercomputer.cfl.rr.com. I can't seem to browse or RDP to the other computers either. Everything else seems to act normally.

    Any idea what setting I should look at in the e3000? I have static internal ip addresses applied to the machines and dhcp is on.

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  9. Hey all, when I copy and paste http://192.168.0.1/TlModeChange.asp into my brower it isn't found. is the web page out of date? I've tried every combination i could think of for the l, i, I, L, 1, | after the T. thank you

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    Replies
    1. If you do a traceroute to 8.8.8.8 try and see what the IP address of the UBEE is (Should be the second in the list) Use that the for IP address in the URL we posted above

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    2. As noted above, someone's IP address was: http://192.168.100.1/TlModeChange.asp

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    3. disconnect cable and trace route from cmd, ull then be able to connect to modem ip rather than server ip

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  10. The hidden menu has a "secret" admin username and password. The username is the last 8 digits of the Ubee's mac address, and the password is c0nf1gur3m3
    So log out of the user account and log back in using the master password. Be careful what you do in that mode!

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    Replies
    1. Awesome! Thank you for letting us know!

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  11. Hello all, I hope there's someone still listening. I have just been set up with the Ubee Wireless Modem Router. I can't access any of the config pages at all. Everytime I do the company resets the connection. They are really taking advantage of the fact that they have a monopoly here in NYC. Anyone that can tell me how to bypass all this nonsense and bridge through the router to my old setup? I used to have a seperate modem and router and long for those days, when they couldn't decide what you did with your internet connection.

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    Replies
    1. Im not exactly sure which configuration you are talking about. If it is setting up Bridging to your own firewall / ports / etc, then the steps above are how it is done with most Time Warner Cable providers.

      If you are talking about the bridging config on the Ubee getting reset, then yes that is a huge problem and one that I have just encountered myself. I found out the other day my Ubee was reset and lost its bridge settings. Fortunately I was still able to go in and set it back and it has so far been sticking, however, it was alarming that I had to do it.

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  12. Valuable details, thank you! Question, post the Primary Network and Bridge changes recommended, what ports will provide internet connectivity to my e4200 router?

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  13. I tell you what.. I found your Blog via searching on how to set my TWC Ubee modem/router to just be a bridge. Thank you SO much. I was trying to figure that out for hours before finding your post. I looked around your other posts and I love your inner geek. :) Awesome stuff. Thank you so so much for taking the time to help us all out!

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  14. I tried the bridge technique. The device went into a reset. When it came back on, I no longer could get back into the device settings page at http://192.168.0.1/ No matter what I did, it wouldn't work. The Linksys router I used to connect to the cable modem device also no longer had traffic to it. Can you tell me what may be the issue? I had to hit the reset button the device to bring it back to factory settings in order to get in again via the IP address.

    Also, if you have a Time Warner phone service, would bridging completely kill the phone service?

    Thank you so much for you help. I've been at this for hours and I really still can't get it to bridge.

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    Replies
    1. After the device is enabled for bridge mode and reboot, its device settings page IP address changes to 192.168.100.1 . You need to then reboot the linksys device so that it acquires the new WAN ip address and gets traffic.


      I do not have timewarner phone service so I can not answer that question. I would suspect it still should be fine, but have no experience here.

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    2. I just went through this procedure with my new DVW3201b, and it works fine (both phone and internet). It was necessary to log in with the secret admin account mentioned above to get to the TIModeChange page.

      I have internet and phone service through Time-Warner Cable. Jason, thanks for the information about the changed configuration page; I could not get to the page after changing to bridge mode and was wondering if I had messed it up.

      If you do mess up the modem settings (as I did once), you can reset to factory default settings by using the reset button at the top of the back panel. You will need a toothpick or paperclip or something like that to press the recessed button. Hold it in until the top light one the front panel starts flashing and all other lights (except maybe the battery light) are off. The modem will reset, and it will be back to the default settings when it comes back up.

      I am using the Ubee modem/router with an Apple Airport Extreme wireless network, and it worked fine out of the box except for the Airport router complained about double NAT. This did not seem to affect internet access, but there is apparently some software that will not work correctly with this condition present.

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  15. Thanks you, this is perfect Solutions....!!!!, in which pleasure can collaborate him by far

    Linksys Router Support

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  16. Hello, is there specific "equipment" you used after you bridged the Ubee? My Ubee drops my signals continually and I have daily problems with it. I am ready to try something new but I am overwhelmed with options and not sure what will work. Not sure if this matters but my
    Cable modem is DOCSIS 3.0
    Boot Code Version: 10.1.2
    Software Version: 8.6.2009
    Hardware Version: 4.31
    CA Key: Installed

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    1. I am having same problems, I don't know if it was the ver of docsis that I had with the first ubee dv3201b that I had, but the first one let me log in and change settings, now that ive moved to Brooklyn, the new modem, yet same model type I got wont let me log in, Ive used user as user, cable root, last 8, last 8 with user, and password as user, c0nf1gur3m3, but nothing gets through, if I was able to port forward or host like I did with my first ubee 3201b then id know it would work perfect, but for now I cant log in either to change those settings. id hate to let go of time warner, but I cant miss work for time warner wasting mone.

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  17. the username and password worked like a charm! Thanks!

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    Replies
    1. doesn't work any longer. I tried all the different combinations above and cannot login

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  18. Great information indeed!! Many thanks.

    I am in Colombia and have just contracted Claro for my internet and cable. They have provided a Ubee router/wifi box. I tried using the http://192.168.0.1 and various other addresses. They lead to the same page that appears to be all locked up...meaning, i cannot find where to login in with user and password.

    I am in the 'MAC WORLD' and have an airport extreme, macbook, airport express, AppleTV, etc... I have a harddrive connected to the airport extreme and also would prefer to use my wireless profile/account settings (name/password/etc). Not to mention that if I want to change my password to their wifi I have to actually call them to do it. But the biggest issue is if I plug in my wifi router (airport extreme) to their modem it chokes the speed for both wifi services below 1mbps instead of the currently suscribed 5mbps!!

    I also agree with you, it is not cool for them to have access to PC-PC information transfers!!

    Am I missing something to get to the login options???

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  19. Hey,

    Amazing blog you have shared ... I am really impressed & appreciate the work you do .. Thank you for taking the time to discuss this, I feel strongly about it and love to learn more on the subject.

    More information Visit:- Linksys Router Technical Support

    Thanks
    Candy Walker

    ReplyDelete
  20. Fantastic blog... thanks for sharing this post.. keep it up..Linksys Router Support,please visit the link.

    Thankyou
    Lacy Brown

    ReplyDelete
  21. Just wanted to let others know, for a ddw2600 the username and password is admin/cableroot at 192.168.0.1/TlModeChange.asp and after bridging it's the same page but at 192.168.100.1

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  22. Oh baby the the last 8 digits and that wacky password worked for me. I will submit that nomination for Nobel Peace Prize straight away!

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  23. will i loss my phone on the DVW3210B?

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  24. anoter question, how do you change the DVW3210B from port 80 to 8080?

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  25. i have the ubee ddw3611 or ddw3610 (both are on the bottom of the router, one is the part number the other is the model number. and i am on twc/rr in midwest area - none of the username/password combinations are letting me login to configure it. i can get to the login page but ive tried all suggestions and nothing is working. anyone else have any working passwords set by twc? mine is considered a business class package and has a vpn box for one of our house hold members to secure remotely connect for work so i dont want to hit the reset button, just want to open the ports i need up. any suggestions??

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  26. My modem died and TWC gave me an Ubee DDW365 replacement modem (apparently it's just been released). Default login credentials were user/user, but the TlModeChange.asp page does not exist on this modem. There's an option under the Wireless settings called "Bridging", but that's used to bridge the wireless signal to other access points--which isn't what we're looking for. After I was unable to find the bridging option that I wanted anywhere, I decided to call up TWC. After getting transferred to level 3 support, they were able to remotely enable bridged mode. Maybe I missed something on one of the options pages, but if anyone is having the same problems I suggest just giving them a call.

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    Replies
    1. You didnt miss it. the option isnt there with those credentials. The credentials mentioned above open up more options including bridged mode. I found this article while i was on hold with them. I had just reached the page to change it myself but I opted not to mention it and just let them do it rather than reveal what i found. Unfortunately the login no longer works. He said he was running a script so not only did he change it to bridged he changed the password. Also the ip of the device was initially 192.168.0.1 but after his changes it is now 192.168.100.1

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    ReplyDelete
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